Five ways to engage your staff
It’s a well-established fact the employee experience is central to that of your customer. Equally important is the fact engaged and satisfied employees improve the business bottom line, reduce the costs of staff turnover, and improve the overall culture of your business.
But how do you engage the people at the frontline of your business?
Here are five ways to engage your staff and show them just how valuable they are to your operation.
Staff engagement statistics
Employment Hero notes the following statistics that illustrate the importance of employee engagement:
- 30 per cent of workers are actively and continually looking for a new position.
- 63.3 per cent of companies have a more challenging time retaining employees than hiring them.
- 85 per cent of employees feel disengaged in the workplace.
- Higher employee engagement results in a 21 per cent increase in business profits.
- Higher staff engagement reduces absenteeism by 41 per cent.
So, what are the primary ways to foster than engagement?
Room to grow
Nothing is less empowering than the concept of a dead-end job where there is no room for growth, promotion or attaining new skills.
Employees given career opportunities, ongoing training and potential career paths are often far more engaged than staff in organisations where there is little focus on the opportunities available to them in the future.
A little recognition
That room to grow also extends to recognition for a job well done. In addition to career opportunities for stellar staff members, employees should also openly recognised for a job well done.
Whether that’s a compliment from the boss, an award, or a bonus, just a little recognition goes a long way to ensuring staff feel valued, appreciated and engaged in their workplace.
A welcoming environment
The workplace should be physically comfortable, and emotionally welcoming, allowing staff to work in an environment that is safe, inclusive, and also meets their needs of good lighting, sufficient equipment, temperature control etc.
In fact, the physical workplace environment plays a critical role in staff wellbeing and welfare, improving morale, culture, and employee engagement.
In short, when a company prioritises comfort, the employees know their company cares, and staff are also better equipped to do their jobs.
Meanwhile, an inclusive environment that embraces differences via hiring practices, policies, procedures, and culture allows staff to feel valued for who they are and what they bring to their role.
Engaging workplaces thrive on solid communication between all levels of staff and management. This two-way communication creates an environment where problems are quickly flagged, addressed and solved, allowing the company to grow and flourish.
Know what works and what doesn’t
The reality is many organisations believe they offer an engaging workplace but may fail to recognise issues beneath the surface or behind the scenes.
That’s why seeking feedback from your staff is imperative in a bid to truly understand what works and what doesn’t in your workplace.
When you ask your staff how they feel about their workplace, its culture, environment and their job, you gain an insight into areas for potential improvement.
In the process staff feel valued for their opinions and.
When you as an organisation act on that feedback, it indicates a workplace where employee satisfaction is the priority and illustrates it is one where people care.
To learn more about seeking feedback from employees, see here.