How to tap into the Voice of the Customer

In a competitive world where business can be made or broken by a social media review,…

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Why seek feedback at events

As events slowly but surely return to the calendar after a year of social distancing, it…

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Creating a customer experience strategy

Over the coming years the customer experience is set to be a differentiator between businesses who…

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-ways to engage your staff

Five ways to engage your staff

It’s a well-established fact the employee experience is central to that of your customer. Equally important…

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