Passenger Satisfaction Surveys

Passenger Satisfaction Surveys

Deployed through ExpressPods, our passenger satisfaction surveys help you engage with your passengers in new and meaningful ways by seeking feedback on what they like, what they don’t, and why they choose you.

Passenger Satisfaction Surveys

Engage with your passengers in new and meaningful ways by seeking feedback on what they like, what they don’t, and why they choose you.

Passenger Satisfaction Surveys
Passenger Satisfaction Surveys

Single or multiple locations

Aesthetically appealing with a touchless option, ExpressPods can be used in single or multiple locations to monitor passenger satisfaction at every point of their journey.

Single or multiple locations

Passenger Satisfaction Surveys

Aesthetically appealing with a touchless option, ExpressPods can be used in single or multiple locations to monitor passenger satisfaction at every point of their journey.

The loyalty factor

Understand what makes passengers loyal to your company and whether customer service is delivering on your brand value, with easy to implement surveys and inviting feedback kiosks.

Passenger Satisfaction Surveys

The loyalty factor

Passenger Satisfaction Surveys

Understand what makes passengers loyal to your company and whether customer service is delivering on your brand value, with easy to implement surveys and inviting feedback kiosks.

Instant insight

Passenger Satisfaction Surveys

Data is captured, analysed and distilled in real time, affording you crystal clear insight into what’s working and what’s not.

Passenger Satisfaction Surveys

Instant insight

Data is captured, analysed and distilled in real time in the insights dashboard, affording you crystal clear insight into what’s working and what’s not.

Real time feedback

Customer Satisfaction Surveys

Instant onsite feedback allows you to tap into the passenger experience in that moment. No delays, no confusion, just an accurate reflection of their experience.

Real time feedback

Instant onsite feedback allows you to tap into the passenger experience in that moment. No delays, no confusion, just an accurate reflection of their experience.

Customer Satisfaction Surveys

Net promoter scores

Passenger Satisfaction Surveys

Find out if staff deliver the desired service, with instant feedback that quickly translates into Net Promoter Scores. Compare and contrast time periods to identify where you excel and where improvements can be made.

Passenger Satisfaction Surveys

Net promoter scores

Find out if staff deliver the desired service, with instant feedback that quickly translates into Net Promoter Scores. Compare and contrast time periods to identify where you excel and where improvements can be made.

Your valued clientele

Show your passengers how much you value them by seeking their feedback to improve the experience. ExpressPods offer:

  • Contactless Option
  • Wireless 4G Technology
  • Real time feedback
  • No tablet required
  • Battery operated
  • Plug and Play implementation
Solutions

Your valued clientele

Solutions

Show your passengers how much you value them by seeking their feedback to improve the experience. ExpressPods offer:

  • Wireless 4G Technology
  • No tablet required
  • Battery operated
  • Quick and easy to install
  • Real time feedback
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